shipping and payment

Delivery time

Delivery time varies depending on the product, ranging from days to weeks. The deadline is always indicated in the product description. The customer hereby acknowledges this delivery period.

Personal subscription 

You can pick up the ordered goods in person at our CO.DE coffee & design store, Husitská 51, 130 00 Prague 3 from Monday to Saturday between 9 a.m. and 5 p.m. For larger pieces such as furniture, it is better to make an appointment in advance by phone at 739 035 065 or by email at: info@code-concept.cz
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Carriers

We use companies such as GLS, DPD, Toptrans, Zásilkovna, DHL, PPL within the period specified for the given product. Delivery takes place during the working week.

For smaller packages, we mainly use the services of transport companies GLS and DPD. These companies will inform you a day in advance of the delivery time by email or SMS, depending on the information you provide. If you are not at home, then the carrier will try to deliver the package the next day or on the agreed date.
For heavier and larger shipments, we use the company Toptrans, which, as part of standard delivery, unloads the shipment behind the first lockable door (gate). The standard delivery does not include the yield to the floor. If you are interested in floor delivery, please contact us directly by email or phone.

Payment method

Online payment card You can pay your order by card online via the Stripe payment gateway. When you complete your order, you will be redirected to this payment gateway. All sensitive data you enter in online banking is protected by the payment gateway.

Other information 

For orders over CZK 3,000, delivery to the address is free (delivery to the apartment is not included - see Toptrans section).
Shipping to Prague is free even for orders below 3000 CZK (delivery to the apartment is not included).
If you wish to have the order delivered to your place of work, please also add the name of the company and the exact address.